The new Samsung Note 7 was released on August 19, and two weeks later, they are recalling the device. Right away, critics were raving about the new phone. The long anticipated Samsung Note 7 had sales exploding, unfortunately the phones were too. 2.5 million phones have been sold, with only 0.1% supposedly affected. What caused these phones to explode? Around 35 Samsung users have reported that the phones are catching on fire and melting while charging. In photos, you can see that the Note 7 is burning to a crisp. The phone's battery is taking the blame. Samsung used two different battery suppliers, and only one is burning up. Stores have stopped selling the device, and Samsung is offering refunds to those who had the Note 7.
Sadly, rechargeable batteries exploding is not uncommon. Over 500,000 hoverboards were recalled earlier this year due to the same issue that the Note 7 is having. Is speed to market becoming more important then adequate testing, and consumer safety? A company's need to meet their financial commitments seem to be outweighing thorough test plans, and quality inspections. Should there be a standard duration and successful test criteria placed on new product launches?
lhttp://money.cnn.com/2016/09/02/technology/samsung-galaxy-note-7-recall-details/index.html?iid=ob_homepage_deskrecommended_pool
That's awful that people didn't even get there money back even after the defaults of the product but the good thing is that they stopped sales before anything worse happend.
ReplyDeleteI agree! It is good that they stopped the sales before anything worse happened. Who would have thought.. an exploding phone/charger... You see/read something new every day.
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