A couple ordered something a few years ago from KlearGear.com. When the item never came, the couple posted a negative review about KlearGear on the internet. Several years later KlearGear contacted them and asked that the review be taken down within 72 hours. The couple was unable to (for technology related reasons) and were fine $3,500. According to KlearGear, in the documents that the couple signed when they purchased something from KlearGear, it stated that you could not post negative reviews about the products online.
I think it's wrong that the couple were fined so much money! The company sounds like its trying to rip off its customers. I think I will try to read the terms of agreement before I sign them next time!
Source:http://www.cnn.com/2013/12/02/tech/couple-fined-for-negative-review/index.html?hpt=hp_t3
I think it's wrong that the couple were fined so much money! The company sounds like its trying to rip off its customers. I think I will try to read the terms of agreement before I sign them next time!
Source:http://www.cnn.com/2013/12/02/tech/couple-fined-for-negative-review/index.html?hpt=hp_t3
I guess that KlearGear is technically correct, it being in the contract, but I think less and less people will buy items from them in the coming years.
ReplyDeleteit's KlearGear's fault that they never got them what they paid for. And there is such a thing as freedom of speech and they can't limit that!
ReplyDeleteI don't think its right for that company to tell people not to post bad comments, because then other people buy it and have problems too and they had no warning. Almost no one reads the terms and conditions when they do things online. And why did KlearGear only fine them seven years after the fact? This whole thing is their fault.
ReplyDeleteWow, what a ripoff. The couple had the right to be angry. I will never be ordering things from KlearGear
ReplyDelete